FAQs
Can I make purchases outside of Canada?
Our online store currently serves customers across Canada only. Stay tuned—big things are coming as we gear up to expand into new markets soon!
What is your return policy?
If you are not satisfied with your garment for any reason, you can return the product, and we’ll happily refund your money within 90 days of purchase.
How do I know which size to purchase?
It’s easy to find the right size by viewing our Size and Fit Guide.
What’s the best way to care for Tough Duck apparel?
Please refer to the care label on the inside of the garment. If the label has been removed or is unreadable, use the following instructions:
Do not dry clean. Turn inside out and machine wash cold. Do not bleach. Tumble dry at low temperature. Do not iron.
How do I share feedback about your apparel?
You can share your feedback as a review on our website.
Are your clothes made in Canada?
Tough Duck apparel is designed and manufactured out of our head office in Winnipeg, Manitoba, Canada.
Who can I contact about accessibility issues I encountered on this site?
We want to ensure our site is accessible to all individuals. Read our Accessibility Statement.
Not seeing what you’re looking for?
Our customer service team is happy to answer your questions. Simply send us an email.
